my dell printer 966 is not printing from email attachment

The cartridges pop up when the lids are fully lifted. Squeeze the tabs on the cartridge lids and lift the cartridge lids up.Note: The ink cartridges are in the up/loading position unless the printer is busy. For more information on identifying the proper printer cartridges, refer to the Online User's Guide. Verify that the cartridge has the word Dell molded into the cartridge case ( Figure 1). To verify the cartridges are Dell-branded, take the cartridges out of the printer and look at the top. These cartridges can potentially damage the printer. The error messages may include Cartridge Alignment, Cartridge Error, Cartridge Missing or Unsupported Cartridge.ġ: Verify That Ink Cartridges Are the Proper Cartridges and Have Not Been Refilledĭell does not recommend the use of refilled or third-party ink cartridges. This article provides information on how to resolve the printer not recognizing the ink cartridge(s) or only prints in one color. Perform a Power On Reset of the Printer.

Make Sure the Printer Preferences are Set to Use all Available Ink.

Verify That the Ink Cartridges Are Installed in the Correct Slots.

Verify Packing Tape has Been Removed From Ink Cartridge.Verify That Ink Cartridges Are the Proper Cartridges and Have Not Been Refilled.

My dell printer 966 is not printing from email attachment